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NUTRITION INFORMATION
With an ever changing and evolving menu, at this time the nutritional information is not available for our products. Ingredient and allergen information is disclosed. Nutritional information will be provided for all products in the future. Some meals contain allergens. Allergens like nuts are often times segregated inside the product container in a sauce cup with a lid. Allergens are disclosed in the meal descriptions. All products are prepared in a facility where nuts are present and residual cross contamination could be possible.


 
BILLING
Your credit card statement will reflect a charge from The Rootastes, LLC. Orders are placed daily and you are not obligated to subscribe to a plan.




CREDITS AND REFUNDS
If you are not satisfied with a meal for any reason, please contact our customer service team at hello@therootastes.com You must report your issues within 5 days of the meal being delivered. Depending on the circumstances, we will provide you a full or partial credit or refund of the purchase price for that delivery.

 


FOOD SUBSTITUTION POLICY
Because our menu changes daily, Rootastes is not responsible for unavailability of a menu item or ingredient due to popular demand, or its discontinuation for any period of time.
Please Note: Rootastes’ food items may contain or may have been manufactured in a facility that also processes: dairy, eggs, fish, shellfish, soy, and tree nuts.



DELIVERY PROBLEMS
For delivery errors that are the result of our delivery service (including damaged packages or delayed deliveries), we will issue you a replacement delivery or replacement products at no additional charge. Please note, we may ask for written or photographic proof.


CHANGES TO OUR WEBSITE
Rootastes may update the content on our website from time-to-time. Any of the content on our website may be out of date at any given time, and Rootastes is under no obligation to update such content.


 
INFORMATION ABOUT YOU AND YOUR VISITS TO THE SITE
All information we collect on this website is subject to our Privacy Policy. By using the website, you consent to all actions taken by Rootastes with respect to your information in compliance with the Privacy Policy.

 


LINKS FROM THE SITE
Our website may include content provided by third parties, including materials provided by other users, bloggers and third-party licensors, syndicators, aggregators and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by Rootastes, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of Rootastes. Rootastes is not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

 


ENTIRE AGREEMENT
These Terms and Conditions and our Privacy Policy constitute the sole and entire agreement between you and Rootastes with respect to the Sites and/or Site and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Sites and/or Site.